The AI Assistant for Time, Projects, HR & Shifts
Ask questions about your team in plain English, summarise tickets in a click, write stand-ups and SOPs, spot burnout early, fill rotas and read receipts — all inside TeamTrackin, with your permissions and privacy built in.
- Ask TeamTrackin
- Summaries & writing
- Burnout alerts
- Included on every plan
- Sara Khan — 78h
- James Lee — 64h
- Priya Patel — 41h
Everything TeamTrackin AI can do
Not a chatbot bolted on — AI that knows your tickets, time, people, documents and shifts.
Ask TeamTrackin
Ask questions about your company in plain English and get answers from your real data. Ask how to do something in TeamTrackin too, and get click-by-click steps.
- Hours by person, project or day
- Overdue tickets, who's off, overtime
- Invoices outstanding, per currency
- "How do I…", "Where is…" and "Can I…" questions about the app
Summaries in one click
Long ticket threads and support chats become five lines: what happened, decisions, open questions and next steps.
- Ticket summaries
- Support chat summaries
- Decisions & next steps
Writing help everywhere
Improve, shorten, fix, translate or turn rough notes into an SOP — right inside Documents.
- Change tone or length
- Translate pages
- Notes → SOP
Stand-ups & weekly reports
Your stand-up and weekly report written from your own tracked time and tickets — ready to paste.
- Yesterday / today / blockers
- Time per ticket and project
- Weekly highlights & risks
Smarter tickets
Draft test cases, get an estimate from similar finished work, triage client tickets and catch duplicates before they're created.
- Test cases & acceptance criteria
- Estimates from real tracked time
- Type, priority & assignee suggestions
Team summary & burnout alerts
A fortnightly read of your team's workload: highlights, unusual drops or spikes, long days and weekend work, with kind next steps.
- Burnout risk signals
- Unusual hours
- Suggested check-ins
Answers from your docs
Ask how your company does something and get an answer from your own SOPs and policies, with links to the pages used.
- Cites the pages
- Respects page permissions
- Says so when docs don't cover it
Meeting notes → tickets
Paste notes or a transcript; AI pulls out the action items with owners, due dates and priorities for you to create in one go.
- Owners from your team
- Pick which to create
- Straight into the backlog
AI rota suggestions
Fill the week's open shifts with people who are free, qualified and within rest rules — fairly spread, ready to assign.
- Availability & time off
- Qualifications & rest rules
- Assign one or all
Receipt reading
Snap or upload a receipt and the claim fills itself: merchant, date, amount and currency.
- Photos and PDFs
- Benefit claims
- Check, then submit
Setup coach
New to TeamTrackin? The coach looks at what you've set up and tells you the next most valuable steps.
- Tailored to your company
- Links straight to the screen
- Hide it any time
Private by design
AI only reads what each person can already see, never trains on your data, and nothing changes until a person applies it.
- Permission-aware
- Not used for training
- Admin on/off switch
Create tickets by asking
Say what you need, who it's for and which board, and Ask TeamTrackin fills in a ticket card for you to check, change and create.
- Board, assignee, priority, type & due date
- Pick the right person when several match
- Nothing is made until you click Create
Recent chats
Your Ask TeamTrackin chats are saved privately, so you can pick up where you left off.
- Only you can see them
- Deleted after 30 days
- Admins can switch saving off
Works with your AI tools
Connect the chat apps, code editors and other AI tools your team already uses to TeamTrackin with your company's own connector link.
- Any AI tool that supports MCP
- Only the permissions you choose
- Locked to your own company
Predictable, fair AI pricing
Every plan includes monthly AI credits — most actions use just 1–2. Need more? Buy a credit pack once and it never expires. Admins see usage by feature in Company settings.
- Basic 50 · Standard 300 · Premium 1,000 · Enterprise 3,000 credits a month
- Credit packs from £5 for 500 credits
- Usage per feature, on/off switch for the company
Your data, your rules
TeamTrackin AI uses enterprise-grade AI through a business API. It answers through the same permission checks as the rest of the app and treats your content strictly as data — never as instructions.
- Only what the person can already see
- Nothing kept but your own private Ask chats (30 days)
- Every result is marked AI generated
Start using AI in seconds
Nothing to install or configure.
- STEP 01
It's already on
TeamTrackin AI is included with your plan — no setup, no extra keys.
- STEP 02
Click ✦ Ask AI
Ask a question, or use the AI buttons in tickets, documents, Insights and Shifts.
- STEP 03
Review and apply
AI drafts and suggests; you decide what to keep. Credits refresh every month.
AI across TeamTrackin
Look for the ✦ buttons wherever you work.
Tickets, sprints and releases — now with AI summaries, test cases and estimates.
Documents with an AI writing helper and answers from your SOPs.
Rotas with AI suggestions that respect availability and rest rules.
Insights with an AI team summary and burnout alerts.
Frequently Asked Questions (FAQs)
TeamTrackin AI is the assistant built into TeamTrackin. It summarises tickets and chats, writes stand-ups, release notes and documents, answers questions about your team's time, tickets, leave and invoices, flags burnout risks, suggests shift rotas and reads receipts — using the data you already keep in TeamTrackin.
TeamTrackin AI uses a fast, enterprise-grade large language model through a business API, chosen for quick, low-cost everyday tasks. Your data is sent only to answer each request and is never used to train AI models.
Yes. As well as questions about your data, you can ask how to do something in TeamTrackin, where a page or setting is, or whether something is possible, and Ask TeamTrackin answers with click-by-click steps using the names you see on screen.
No. AI only reads what the person asking can already see. Ask TeamTrackin answers through the same permission checks as the rest of the app, so a team member asking about time or tickets only gets their own data or the boards they can open.
No. Your data is sent to the model only to answer the request, is not used to train AI models, and TeamTrackin does not store the prompts or the answers — only how many credits each action used — except your own Ask TeamTrackin chats, which are saved privately for you (no one else, admins included, can see them) and deleted 30 days after the last message. Admins can switch saving chats off for the whole company.
Every plan includes AI credits each month: Basic 50 · Standard 300 · Premium 1,000 · Enterprise 3,000 · Shift 100. Most actions use 1–2 credits. Monthly credits reset on the 1st; if you need more, buy a credit pack (500 credits £5 · 2,000 credits £15 · 10,000 credits £60) and bought credits never expire.
Yes. A company admin can switch AI off for everyone in Company settings → TeamTrackin AI, and Groups & permissions decide who can use it.
Yes, on Standard and higher plans. Tell it what the ticket is, who it's for and which board, and it shows a ticket card with the board, assignee, priority, type and due date filled in. Change anything you like, then click Create; nothing is made until you do, and creating it uses no extra credits.
Yes. Your company gets its own connector link that works with any AI tool that supports MCP, the open standard for AI tools, so chat apps and code editors can find, create and update tickets, boards, sprints, time and more. Code editors connect with an API key (Standard and higher plans), chat apps with Sign in with TeamTrackin (Premium and Enterprise), and Enterprise adds a company AI policy. An AI tool never does more than the person it acts as.
No. AI drafts and suggests — summaries, test cases, estimates, triage, rotas, tickets from meeting notes — and a person reviews and applies them. Everything AI writes is marked as AI generated.
Put AI to Work for Your Team
TeamTrackin AI is included on every plan, alongside time tracking, projects, HR, shifts and invoicing. Try it free for 14 days.