Spaces
Keep the boards, view boards and documents of one team, product or client together. Share labels, fields, components, priorities and board templates across a Space, and on Premium and Enterprise decide exactly who can open it.
What a Space is
A Space holds the boards, view boards and document spaces of one team, product or client. Every company starts with one Space called General (marked Default) that holds all its boards, so nothing moves until you create more Spaces.
- Boards in a Space share its labels, fields, components, priorities and board templates.
- A Space has its own roadmap across all its boards, its own view boards and a Docs tab.
- On Premium and Enterprise a Space can be restricted, so only the people, groups and guests you add can open it. Premium and up
- Moving a board between Spaces never changes its key or ticket numbers.
Spaces in the sidebar
Under Workspace in the left sidebar you find, in this order, Dashboards, Spaces and My Work. The first page in the sidebar is Home.
Long Space and board names are cut off with “…”; hover them to read the full name.
Favourites and recent boards
Favourites are your own: nobody else sees them, and if you have none the Favourites heading doesn't show.
Create a Space
Who can: people whose group has the Spaces “Create” permission in Groups & permissions (Admins by default).
The Space page
The top bar shows the Space's icon and name once, with Spaces / KEY under it and a tag for Default, Restricted or your role in it. Below are the tabs:
| Tab | What it shows |
|---|---|
| Boards | One card with every board in the Space: open tickets (closed ones aren't counted) and last activity. Click a row to open the board. New group, Import and Create board are on the card's header row. |
| Roadmap | The tickets, epics and milestones of every board in the Space you can open, on one timeline. |
| View boards | View boards filed in this Space, and New view board. |
| Docs | Document spaces shown under this Space. |
| Members | Who has which role. Only shown to people who manage the Space's members. |
| Settings | Details, Access, Labels, Fields, Components, Priorities, Templates and Delete Space. |
On a phone the tabs scroll sideways and each board row reads “KEY · N open”.
Boards and groups
Create a board in the Space
Click Create board on the Boards tab (or the Space's + in the sidebar). The Board guide walks through the form, including choosing the board key.
Sort boards into groups
Move a board to another Space
On the Boards tab, open the board row's ⋯ menu and pick a Space under Move to another Space. The board's key and ticket numbers don't change. Its components are taken off tickets (components belong to a Space), and each ticket's History says so.
The Import button opens Import from another tool for this Space. See the Integrations guide.
Icon, colour and logo
A picture over 2 MB says “The logo can be up to 2 MB.” Other file types say “Upload a PNG, JPG or WebP image.” People who can't edit the Space see the Icon tile greyed out.
Space settings
Open the Space and click the Settings tab. Everything here is shared by every board in the Space. People who can edit Spaces, or the Space's admins, can change it; everyone else can look.
| Settings tab | What it does |
|---|---|
| Details | Name, key, icon or logo, colour, description and project. Save changes saves them. |
| Access | Open or Restricted (see Restricted Spaces and roles). |
| Labels | Labels the label picker suggests on every ticket in the Space, in your order. |
| Fields | Custom fields every board in the Space gets, in the order you set. |
| Components | Parts of what the Space works on, each with an optional lead. |
| Priorities | Your own priority names and colours for this Space. |
| Templates | Board setups you can start new boards from. |
| Delete Space | Delete this Space (not shown for the default Space). |
Labels
Fields
Components
Priorities
Other Spaces keep the usual five. Ticket History shows priority names, for example “High → Blocker”.
Templates
A template copies columns, Definition of Done, ticket layout, fields, labels, automations and workflow rules. Anything that couldn't be set up is listed when it finishes.
Restricted Spaces and roles
By default a Space is Open: everyone in the company opens its boards by the usual board rules (public and private boards). A Restricted Space lets only the people, groups and guests on its Members tab open its boards, even public ones. Premium and up
| Role | What they can do |
|---|---|
| Admin | Opens every board in the Space and manages its settings, columns, workflow rules, forms, e-mail settings and members. |
| Member | Works on tickets and sprints in the boards they can open and drags on the roadmap. Columns, rules and settings are for Space Admins (“Only a Space Admin can do this”). |
| Viewer | Reads boards and tickets but changes nothing (“Your role in this Space is view-only”). Edit buttons are hidden. |
- The account owner always has full access and can't be added as a member.
- If someone has a role of their own and another through a group, the higher one counts.
- A role never gives more than the person's company group allows in Groups & permissions.
- The default Space (General) always stays open.
- On a lower plan, a restricted Space stays restricted and its members can't be changed; the account owner can switch it back to Open.
Guests
Guests are people outside your company who work in one restricted Space. They sign in to the client portal, see only this Space's boards (no home, invoices, vault, contracts or files) and don't use a seat.
Guests can't track time, can't be a ticket's main owner, and never see your team's e-mail addresses. Workflow rules apply to their moves. They don't show in your Clients list or invoice client pickers.
View boards
A view board shows tickets from many boards that match a filter, in lanes by what their column means (To do, In progress, Done and so on). Use it for “everything due this week” or “QA queue across all client boards”.
- Drag a card to another lane to move it on its own board. If that board has more than one matching column, you're asked which column. Workflow rules apply.
- Dragging up and down inside a lane does nothing: a view board has no order of its own.
- Switch between Lanes and Roadmap at the top. Edit changes the filter; Refresh reloads it; Share makes a read-only link.
- Sharing shares the filter, never more: each person only sees tickets on boards they can open, with no hint of the others.
Space roadmap
Open a Space → Roadmap tab to see the tickets, epics and milestones of every board in the Space you can open, on one timeline. It works like a board's roadmap: zoom, drag bars to change dates, draw “blocks” links and check clashes. See Roadmap in the Board guide.
Docs in a Space
Who can read a document doesn't change: document access still decides.
Delete a Space
Its boards and document spaces move back to the default Space (General); nothing on them is lost. The default Space can't be deleted.
One place per team or client
Group boards into Spaces, share their settings and give each person the right role.